We aim to provide all you need for you to look after your pets and animals to your standard. If you need something that we don't have in stock we are more than happy to order it in and it only takes a few days.
We are a family run business based on the belief that our customers' needs are of the highest importance. Our entire team is committed to meeting those needs. As a result, a great percentage of our business is from repeat customers and referrals.
We welcome the opportunity to earn your trust and show you that we care about your pets requirements and are doing our utmost to deliver you the best service possible.
Just a friendly reminder to all our valued customers... Our store policy is that we do not offer refunds on items that you purchase. It is stated on the bottom of your receipt. We are more than happy to provide a you with a store credit provided the item is bought in accompanied with an official receipt and within a reasonable time period (usually a couple of days), of course the item must be:- unused, in original packaging and undamaged, but we do not offer refunds.
If an electrical item is faulty, this needs to be handled by the manufacturer and this is out of our hands. We can sometimes be the middleman and assist in the warranty issue, but the final decision is up to the manufacturer.
Normal Operating Hours
Mon - Sat : 8:30am - 5:00pm
Sunday : 10:00am - 2:00pm
Pub Hols : Easter Saturday 8:30am-4:00pm & Easter Monday 10:00am - 2:00pm
We are closed ALL OTHER PUBLIC HOLIDAYS unless advertised
Ipswich Show Day : 8:30am-5:00pm
We are located just off the Warrego highway, at the Mt Crosby Road exit
245 Mount Crosby Rd, Karalee, 4306
Phone: 07 3281 6455